Policy

 

Terms- Prices & sales policy are subject to change without notice.
Shipping f.o.b. Tualatin, Oregon prepaid and added to invoice
Handling 4.00 per shipment
Terms net 30 days upon approved credit, VISA & MasterCard accepted (2% credit card processing may be added)
Restocking 25 % Charge applies to all returned orders (up to one year), contact factory for Return
Repair Policy: All parts and workmanship on H.J. Arnett Industries, L.L.C. manufactured products are under warranty for one year.
Any tampering or repair outside of Arnett Lab and within one-year warranty period voids all warranty policies.
Warranty Parts & Labor: No cost during first year from date of purchase.
(Customer pays shipping/handling cost to Arnett Industries; Arnett pays shipping/handling for return to customer)
If product is returned for warranty within 30 days from original purchase date, Arnett will pay shipping to/from.
All warranty claims will be evaluated for misuse, modification, tampering, outside repairs, and other damage.
Any product that appears repaired, misused, or tampered with may void warranty.
Repair Labor: One hour minimum billing, $85.00/hr. plus parts (includes cleaning, trouble-shooting, repair, calibration, testing)
Repair Parts: Minimum billing, $25.00 plus shipping/handling
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